Frequently Asked Questions
Everything you need to know about our 48-hour sprint engine, 9:16 vertical video standards, Google Drive & Dropbox uncompressed master delivery, and pre-funded Razorpay escrow.
runcollab is strictly specialized for 9:16 vertical short-form direct-response video ads for Instagram Reels, TikTok, and Facebook Reels. We deliberately exclude horizontal videos (16:9), static banner images, carousels, and long-form YouTube videos. This sharp specialization ensures every creator on our roster produces native, high-converting video hooks calibrated specifically for vertical mobile feeds.
- Strictly 9:16 vertical mobile aspect ratio (1080x1920)
- Native creative for Instagram Reels, TikTok & Facebook Reels
- Zero dilution with static graphics or legacy horizontal video
The 48-hour delivery countdown begins immediately upon mutual collaboration acceptance. Operating on a strict 100% Greenscreen & Digital CaaS standard, brands never ship physical packages. Creators produce high-converting 9:16 vertical overlay creatives using your live product landing page and digital asset pack, eliminating shipping delays completely.
- 100% Greenscreen Standard: 48h clock begins immediately upon brief acceptance
- Zero physical shipping delays or courier tracking complications
- Automated off-app sprint alerts keep both parties in sync
Yes. runcollab operates exclusively on a 100% Verified Human UGC Creator standard. Every creator profile is authenticated with verified social channels and on-camera presence to ensure authentic brand advocacy, high consumer trust, and peak direct-response ad conversions. All creators are bound by the strict 48-hour SLA, 9:16 vertical standards, and uncompressed cloud deliverable requirements.
- 100% verified Human UGC Creators with authenticated social presence
- Strict 48-hour delivery SLA & quality verification standards
- Full commercial rights and transparent direct-response ad delivery
Creators submit raw 9:16 master video files hosted on Google Drive or Dropbox. runcollab embeds a direct streaming player right inside the brand dashboard so you can review full-resolution video without third-party compression artifacts. You can request a 1-click revision or click 'Download Final Video File ⬇', which triggers a direct browser download of the original uncompressed master file ready for instant upload into Meta Ads Manager or TikTok Ads Manager.
- Native Google Drive & Dropbox uncompressed streaming player
- Zero compression degradation before ad deployment
- 1-click direct browser download of original master video
No. runcollab operates strictly on 100% pre-funded escrow contracts. We completely prohibit unpaid product gifting, barter arrangements, and vague 'pay-after-results' or affiliate-only deals. Brands fund the flat sprint budget upfront with 0% extra checkout fees. The platform operates on a transparent flat 10% fee per deal (covering all payment gateway and escrow handling costs), with 90% released directly to the creator upon video approval. Creators film knowing payment is 100% guaranteed, and brands know money only leaves escrow when they approve the finished video.
- Zero unpaid barter, gifting, or ambiguous affiliate promises
- 100% pre-funded Razorpay escrow before filming commences
- Funds protected: full refund if 48h deadline or brief specs are missed
Have a question not covered here?
Our Sprint Support Desk answers all campaign, escrow, bug reports, and feature ideas within 24-48 hours.